Research on behalf of clients is the primary field of business of the Fraunhofer Institutes. The know-how of the employees is focussed accordingly: They know the basic conditions in the companies – often because they themselves have already worked in industry – and know what is important.
Intensive cooperation with industry leads to continuous adjustment of Fraunhofer research to the increasing requirements of the companies. Important cornerstones: guaranteed confidentiality, continuity in the key positions, first class equipment and facilities and reliable project management. An efficient cooperation ensures that the client receives the agreed solution punctually and it can also be used in practice. Handling rights of use is agreed professionally. The Fraunhofer Institute for Microstructure of Materials and Systems, IMWS is certified to EN ISO 9001; the developments are therefore more easily reproducible and clients can in turn trust in a suitable process organization in the institutes for sustained implementation of the client’s requirements.
Other research providers, who are mainly publicly funded, may appear to be more cost-effective at first glance. The high level of professionalism of the cooperation and traditional close ties with industry – including under economic aspects – ultimately speak in favour of Fraunhofer. The high level of customer satisfaction – confirmed by surveys – shows that the Fraunhofer IMWS enjoys an excellent reputation as a partner for businesses.